The following Privacy Policy (“Privacy Policy”) sets forth our policy with respect to the collection, storage, and use of personal and other information that we collect from you when you access the Institute for Safety Coaching and Leadership website located at https://isclinstitute.org (the “Site”). The Site is owned and operated by Institute for Safety Coaching and Leadership LLC (“ISCL,” “we,” “our,” or “us”).

1. Background
This Privacy Policy covers our treatment of personal information and other information that we collect when you: (a) access or use the Site; (b) access, view, and/or download certain text, images, videos, and other content made available by ISCL (“ISCL Content”); and/or (c) register as a member (“Member”) of ISCL, which may enable you to create a profile, access educational resources, participate in events, receive credentials, or engage in the ISCL community (“ISCL Offerings”).

Capitalized terms not defined herein shall have the meanings set forth in the ISCL Website Terms and Conditions made available on the Site. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE OR ISCL OFFERINGS.

2. Your Privacy Rights (California and Nevada Residents)
If you are a resident of the State of California, you may request information regarding the categories of personal information we have shared with third parties and the names and addresses of those third parties, pursuant to the California Consumer Privacy Act (“CCPA”) and the Shine the Light Law (Cal. Civ. Code §1798.83). To make such a request, please email support@isclinstitute.org.

If you are a resident of the State of Nevada, you may request to opt out from the sale of your personal information to any third-party data broker by emailing support@isclinstitute.org.

3. Personal Information Collected
For the purposes of this Privacy Policy, “personal information” shall mean individually identifiable information from or about an individual.

We may collect personal information when you access certain ISCL Offerings, complete membership or credentialing applications, create an account or profile, or otherwise provide information to us. Such information may include, without limitation:

(a) your full name;
(b) your email address;
(c) your mailing address;
(d) your billing information and payment details;
(e) your country of residence;
(f) your professional title, employer, and experience;
(g) demographic information voluntarily provided; and/or
(h) any other information requested through online forms or submissions.

4. Sensitive Information
Certain categories of data, such as payment details, demographic information, or credentialing records, may be considered “Sensitive Information.” ISCL limits the collection and use of such information to the minimum necessary for legitimate business and compliance purposes.

5. Member Profiles and Submissions
By creating a Member profile and submitting information for inclusion in any ISCL directory, you acknowledge that the personal information you make available may be viewable by other Members. ISCL is not responsible for any personal information that you voluntarily post or share in a public or member-accessible area.

Members may access and modify their profiles through their accounts at any time.

6. Use of Personal Information
By submitting personal information through ISCL Offerings, you acknowledge and agree that ISCL may use your information to:

(a) administer memberships, credentials, and community features;
(b) process payments and manage billing;
(c) respond to inquiries or service requests;
(d) send information regarding ISCL products, services, and events;
(e) send updates and newsletters;
(f) comply with legal or regulatory obligations; and/or
(g) improve the Site and ISCL Offerings.

ISCL may also use your information for marketing and communication purposes, consistent with applicable law. You may opt out of receiving promotional communications at any time via the automated unsubscribe link in any email or by contacting support@isclinstitute.org.

7. Third-Party Tools and Service Providers
We utilize reputable third-party service providers to facilitate the ISCL Offerings. These may include, without limitation:

(a) Mighty Networks – for community and member interaction;
(b) HubSpot – for marketing automation, customer relationship management, and communications;
(c) Stripe – for secure payment processing;
(d) Certifier – for credential and digital badge management;
(e) LinkedIn, YouTube, Instagram, and Twitter (X) – for communications, networking, and marketing engagement; and
(f) Analytics and performance tools – to improve the Site’s functionality and measure effectiveness.

Each third-party service provider is responsible for maintaining its own privacy practices and terms of use. ISCL is not responsible for the actions or policies of such third parties.

8. Disclosure of Personal Information
We may disclose personal information:

(a) to service providers who perform services on our behalf;
(b) in response to lawful requests by public authorities;
(c) to protect the rights, property, or safety of ISCL or others;
(d) in the event of a merger, acquisition, or sale of assets; or
(e) as otherwise required by law.

ISCL does not sell personal information to third parties.

9. International Data Transfers
ISCL operates globally and may transfer personal information to countries outside your residence for processing. By using the Site or ISCL Offerings, you consent to such transfers. ISCL ensures appropriate safeguards, including compliance with the General Data Protection Regulation (GDPR) for individuals located in the European Union or United Kingdom.

10. Retention of Personal Information
ISCL retains personal information only for as long as necessary to fulfill the purposes described herein or as required by applicable law. Once no longer needed, data will be securely deleted or anonymized.

11. Data Security
ISCL takes commercially reasonable steps to safeguard personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and secure storage practices. However, no data transmission over the Internet or system of storage can be guaranteed 100% secure.

12. Rights of Individuals (Including GDPR Rights)
Depending on your jurisdiction, you may have rights to:
(a) access, correct, or update your personal information;
(b) request deletion of your personal information;
(c) object to processing or withdraw consent; and
(d) obtain a copy of your personal data in a portable format.

Requests should be submitted to support@isclinstitute.org. ISCL may require verification of identity before processing such requests.

13. Age Restrictions
The Site and ISCL Offerings are intended solely for individuals eighteen (18) years of age or older. ISCL does not knowingly collect information from minors. If you believe we have collected data from a minor, please contact support@isclinstitute.org immediately.

14. Non-Personal Information and Cookies
ISCL may collect non-personal information such as browser type, IP address, device identifiers, and usage patterns to improve functionality and performance.

When you visit the Site, ISCL and its partners may use cookies and similar technologies to personalize content, analyze usage, and enhance user experience. You can manage cookie preferences through your browser settings. For more details, see the ISCL Cookie Policy below.

15. Cookie Policy
Cookies are small data files placed on your device that help ISCL improve the Site and your user experience. We may use:

(a) Strictly necessary cookies – to operate the Site;
(b) Functional cookies – to remember preferences and improve usability;
(c) Performance cookies – to analyze traffic and usage trends; and
(d) Advertising and analytics cookies – to understand engagement and optimize communications.

You may disable cookies through your browser; however, doing so may affect functionality.

16. Changes to This Privacy Policy
ISCL reserves the right to modify this Privacy Policy at any time. Updates will be posted on the Site with the new effective date. Continued use of the Site or ISCL Offerings after such changes constitutes acceptance of the updated Privacy Policy.

17. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact:

Institute for Safety Coaching and Leadership LLC
Email: support@isclinstitute.org
Mailing Address: [TBC]